Accessibility Statement
Last Updated: November 4, 2024 | Applies to: https://aion.xheight.com
Our Commitment to Accessibility
At Xheight, accessibility isn't just a feature—it's the foundation of everything we do. As creators of Aion assistive smart glasses for people with vision, hearing, and speech impairments, we believe our website must exemplify the accessibility standards we champion.
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Discover Aion Smart Glasses →Accessibility Standards
We are committed to ensuring our website meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, with Level AAA compliance where feasible.
Current Compliance Status
Overall Rating: Good (85% WCAG 2.1 AA compliance)
Fully Compliant Areas:
- ✅Keyboard navigation and focus management
- ✅Screen reader compatibility with ARIA labels
- ✅Semantic HTML structure and heading hierarchy
- ✅Form accessibility with proper labels and error handling
- ✅Responsive design and mobile accessibility
- ✅Reduced motion support for users with vestibular disorders
Areas Under Active Improvement:
- 🔄Video content captions and audio descriptions (In Progress)
- 🔄Color contrast ratios in specific components (In Progress)
- 🔄Enhanced skip navigation links (Planned)
Assistive Technology Compatibility
Our website is designed to work with:
Screen Readers
- NVDA (Windows) - Fully supported
- JAWS (Windows) - Fully supported
- VoiceOver (macOS/iOS) - Fully supported
- TalkBack (Android) - Fully supported
Other Assistive Technologies
- Voice control software (Dragon NaturallySpeaking, etc.)
- Switch navigation devices
- Eye-tracking systems
- Keyboard-only navigation
- Screen magnification tools
Accessibility Features
Navigation
- Skip Links: Jump directly to main content or navigation
- Keyboard Navigation: Full site functionality without a mouse
- Focus Indicators: Clear visual focus for keyboard users
- Logical Tab Order: Intuitive navigation sequence
Visual Design
- High Contrast Mode: Enhanced visibility for low-vision users
- Scalable Text: Zoom up to 200% without horizontal scrolling
- Color Independence: Information never conveyed by color alone
- Reduced Motion: Respects prefers-reduced-motion settings
Content Structure
- Semantic HTML: Proper use of headings, landmarks, and lists
- Alternative Text: Descriptive alt text for all meaningful images
- Clear Language: Plain language principles for better comprehension
- Consistent Layout: Predictable navigation and interaction patterns
Forms and Interaction
- Label Association: Every form field properly labeled
- Error Prevention: Clear validation and helpful error messages
- Success Feedback: Confirmation messages for completed actions
- Timeout Extensions: Adequate time for form completion
Known Limitations
We are actively working to address these accessibility barriers:
Video Content (High Priority)
- Issue: Hero video lacks captions and audio descriptions
- Impact: Users with hearing impairments cannot access video content
- Timeline: Captions delivery by November 15, 2024
- Workaround: Static image alternative provided for reduced motion users
Color Contrast (Medium Priority)
- Issue: Some secondary text doesn't meet AAA contrast standards
- Impact: May be difficult to read for users with low vision
- Timeline: Updates by November 30, 2024
- Workaround: High contrast mode available in browser settings
User Feedback and Support
We actively welcome accessibility feedback from our users.
Reporting Accessibility Issues
If you encounter an accessibility barrier on our website:
Email: accessibility@xheight.com
Subject Line: Website Accessibility Feedback
Please Include:
- Description of the accessibility barrier
- The page URL where you encountered the issue
- Your browser and assistive technology details
- Suggested improvements (if applicable)
Response Timeline
- Acknowledgment: Within 2 business days
- Initial Assessment: Within 5 business days
- Resolution Timeline: Provided within 10 business days
Alternative Access Methods
If you cannot access content on our website:
- Email Request: Contact accessibility@xheight.com for alternative formats
- Phone Support: Available during business hours at [phone number]
- Alternative Formats: We can provide content in:
- Large print PDF
- Audio description
- Plain text format
- Braille (upon request)
Testing and Validation
Automated Testing
We regularly test our website using:
- axe DevTools - Automated accessibility scanning
- WAVE - Web accessibility evaluation
- Lighthouse - Google's accessibility audit
- Colour Contrast Analyser - Color accessibility verification
Manual Testing
Our accessibility testing includes:
- Screen reader testing with NVDA, JAWS, and VoiceOver
- Keyboard-only navigation testing
- Voice control compatibility testing
- Mobile accessibility testing on iOS and Android
User Testing
We conduct regular accessibility testing with:
- Users with visual impairments
- Users with hearing impairments
- Users with motor impairments
- Users with cognitive disabilities
Technical Specifications
Supported Browsers
Our website is tested and optimized for:
- Chrome (latest 2 versions)
- Firefox (latest 2 versions)
- Safari (latest 2 versions)
- Edge (latest 2 versions)
Mobile Support
Full accessibility support on:
- iOS Safari (latest 2 versions)
- Android Chrome (latest 2 versions)
- Samsung Internet (latest version)
Contact Information
Primary Contact:
Accessibility Team
accessibility@xheight.com
Company Information:
Xheight
[Company Address]
[Phone Number]
Website: https://aion.xheight.com
Business Hours: [Business hours with time zone]
This statement demonstrates our ongoing commitment to digital accessibility and inclusion. We believe that accessibility benefits everyone and creates a better web experience for all users.